After an investigation concludes, the employer should:
- Determine whether policy violations occurred.
- Implement appropriate corrective action if warranted.
- Communicate the outcome appropriately (without breaching confidentiality).
- Document the decision-making process.
- Review whether policy updates or additional training are necessary.
- Corrective action must be proportionate, consistent, and legally compliant.
Closing the investigation properly is just as important as conducting it. In California employment disputes, courts often examine not only whether an investigation occurred, but whether the employer took reasonable corrective action afterward.
